Return Policy

1. Return Period:

  • You have up to 14 days from the date of receiving the product to request an exchange or return.

2. Return Conditions:

  • The product must be in perfect condition, without signs of use or damage.
  • All original packaging, labels, and accessories must be returned along with the product.

3. Return Process:

  • Please contact us at contact@frysha.com to initiate the return process.
  • Provide the following information: order number including (#), description of the item to be returned, and reason for the return.
  • You will receive detailed instructions on how to proceed with the return.

4. Return Costs:

  • The shipping costs for returning the product are the responsibility of the customer unless the product is defective or was sent incorrectly.

5. Refund or Exchange:

  • After receiving and inspecting the returned product, we will arrange for a refund or exchange, according to your preference.
  • The refund will be processed to the original payment method.

6. Defective or Incorrectly Shipped Product:

  • If the received product is defective or does not match the order, we will issue a full refund, including shipping costs.

7. Contact: