Eternal Life Gem Tree

We strive to elevate your shopping experience, which is why we provide complimentary Free Standard Shipping on all orders. Yes, even those bulkier items that might usually incur shipping fees ranging from $50 to $100, we've got you covered – no extra charges on your end!

We utilize trusted carriers such as USPS, UPS, FedEx, TNT, Cainiao, 4px, LTEXP, or DHL for all shipments. Tracking numbers are provided for all packages once your order has been dispatched.

Orders are typically dispatched within 24 to 72 hours, Monday through Friday, from the warehouse nearest to your shipping address based on available stock. Our stocked warehouses are located in California, the United States, Poland, and Shenzhen, China. Should you have concerns about the shipping warehouse, please contact us before placing your order.

For further details on shipping & expected delivery times, please refer to our shipping information page.

Further information

Please note that due to our pricing structure, we do not offer free returns. Should you wish to return an item for reasons such as a change of mind, you are responsible for arranging the return shipment to us.

We recommend using a secure and tracked service to ensure the safe return of items within 30 days from the date of receiving the product, in a condition suitable for resale. Upon receiving your returned order, we will conduct a thorough inspection, and refunds will be processed within 14 days.

Further information

We currently accept Visa, Mastercard, Maestro, American Express, Discover as well as Google Pay, Apple Pay, Paypal and as valid payment methods. Your transaction will be processed by Stripe Payments in a secure environment. If you pay by credit or debit card, the total order amount will be charged to your card at the checkout.

Further information